Facility Policies

Prohibited Items: 

For the safety of our guests, when entering The Amphitheater for a concert all patrons are subject to bag searches and screening, including but not limited to metal detector wands.

  • No weapons: including concealed firearms and pocket knives, anything that can be construed as a weapon by management
  • No fireworks, or any sharp objects 
  • No laser pointers, glow sticks, GoPros, Selfie sticks, balls, Frisbees,  (unless sold at the venue) 
  • No transportation like bikes, strollers
  • Nothing to obstruct view: umbrellas, flags, signs, inflatables
  • No technology: including tablets,  iPad, Kindle, etc. (just your phone)
  • No outside food, beverages, coolers, or flasks
  • No spray sunscreen only sunscreen lotion
  • No pepper spray, Mace, etc. Pets (except for service animals)
  • No drugs
  • No folding chairs or anything that has to be built (only towel size blanket and/or stadium size cushion)
  • No large bags, purses or backpacks larger than 13″x13″

Age Requirements: 

  • Unless otherwise noted, The Amphitheater is an all-ages venue. All persons, regardless of age, need a ticket to enter the venue for an event
  • Babies or small children are generally not recommended for concerts (depending on the type of show)

Re-entry:

  • There is no re-entry
  • Once you are in, you are in. No exceptions
  • Another ticket would have to be purchased for re-entry
  • Please plan accordingly

Photo / Video / Audio Recording:

  • No professional photos allowed without proper credentials
  • No video or audio recordings unless approved by artist/venue and have proper credentials
  • Flash photography is not allowed, as it disrupts the experience of artists and guests.
  • If interested in taking photos or recordings of events, please contact our main office (956-356-6277)

 Alcohol / Drinking: (Please drink responsibly and plan accordingly.)

  • The Amphitheater will serve beer at numerous locations inside of the amphitheater
  • Mixed drinks and wine are also available (optional) at select locations inside of the venue
  • Anyone without proper ID will be treated as under 21 and will not be allowed to purchase, hold or consume alcohol
  • Any patron found purchasing, holding or consuming alcohol without a valid form ID will be immediately ejected from the venue
  • Any patron found providing drinks to minors will be immediately ejected and banned from the venue. No exceptions
  • The venue will also deny entry to anyone presenting fraudulent identification

Smoking/Vaping:

  • Smoking is not permitted inside the main bowl of the amphitheater
  • Electronic/Vapor smoking devices are not permitted to be used inside the venue 
  • Smoking is only permitted in the lawn sections located on the perimeter of the amphitheater

Safety & Medical:  

  • The Amphitheater makes every effort to create a fun and safe environment for all patrons
  • Public and private security and medical staff will be present throughout the entire event
  • For further questions, please contact us at (956-356-6277)

Lost & Found:

  • Items found at The Amphitheater will be held at the box office for up to two weeks
  • Proper identification will be required to claim your items
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